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LicensingHow licence renewals workYearly licences keep working after expiry but updates and support pause until renewal. → Customer Getting StartedWhat you can do from the client dashboardThe client dashboard is the main place to manage purchases after checkout. → Buying ProductsHow product bundles workBundles group multiple products under one purchase option. → Licences and DomainsHow to assign a domain to a licenceAssign the WHMCS domain that will run the purchased product. → Licences and DomainsChanging the domain on a licenceDomain changes may be limited to protect licences from sharing. → Licences and DomainsUsing staging or development domainsStaging access helps you test safely before changing a live WHMCS site. → Downloads and UpdatesHow release versions workEach product release has a version number, notes and compatibility information. → Downloads and UpdatesWhat to include when reporting update issuesGood update reports help support reproduce and fix the issue faster. → Support TicketsWhen to reply to an existing ticket instead of opening a new oneKeep related context together when the issue is the same. → Account and SecurityManaging client or agency purchasesAgencies should keep ownership and licence records organised from the start. → Renewals Refunds and UpgradesHow renewals workRenewals keep update and support access active for eligible licences. → Renewals Refunds and UpgradesHow refunds are handledRefund requests are reviewed against product access, download and support history. → Renewals Refunds and UpgradesBuying extra domains or moving to a bundleExtra domain needs may be solved with add-ons, upgrades or bundles. →