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Renewals Refunds and Upgrades

Renewing licences, changing plans, refund requests and product upgrades.

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Renewals Refunds and UpgradesHow renewals workRenewals keep update and support access active for eligible licences. Renewals Refunds and UpgradesHow to upgrade from yearly to lifetimeAsk support or use available upgrade options if the portal offers them. Renewals Refunds and UpgradesHow refunds are handledRefund requests are reviewed against product access, download and support history. Renewals Refunds and UpgradesWhat happens to licences after a refundRefunded orders may cause product licences to be suspended or cancelled. Renewals Refunds and UpgradesBuying extra domains or moving to a bundleExtra domain needs may be solved with add-ons, upgrades or bundles.
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