Support Tickets

How to open a support ticket

Use tickets for account, licence, download, billing and product support requests.

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Sign in to the client area and open Tickets. Create a new ticket, choose the closest department or topic, write a clear subject and explain what you need help with.

For product issues, include the product name, licence key, WHMCS version and steps to reproduce the problem. For billing issues, include the order number and payment email.

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